CHRISTMAS CUT-OFF DATES 2023 | AUS/NZ

To ensure your items arrive for Christmas, we recommend you place your orders as early as possible. As we are still unable to guarantee that orders will arrive on time prior to the below Aus Post cut-off dates we recommend selecting express shipping where possible. 

AU WA and NT NZ
Standard Shipping 18th Dec 2023 14th Dec 2023 7th Dec 2023
Express Shipping 21st Dec 2023 20th Dec 2023 13th Dec 2023

 

2023 CHRISTMAS CLOSURE

The Pooch&Hound team is taking a much needed break over Christmas and New Year to rest and recharge. We will be closing our office and warehouse from Friday December 22nd 2023 and will re-open on Wednesday 3rd of January 2024.

We welcome you to continue shopping through our online store as normal, enjoying all your Luna favourites and taking advantage of those exciting final promotions of 2023, expecting slight shipping and processing delays. All orders placed within the above window will be processed from Tuesday 3rd of January 2024.

For any general questions and queries our emails and dm’s are always open and we will do our best to be in touch as soon as we can (in between enjoying the sunshine). We thank you for your understanding, patience and support.

 

AUSTRALIA

All orders are sent via Australia Post. Delivery times depend on your location. POOCH & HOUND posts from Scoresby, VIC 3179. Please use the Australia Post calculator here for an estimate of how long your parcel will take to arrive.

AUSTRALIA

STANDARD SHIPPING.

Orders under $75: Flat rate of $12

Orders over $75: FREE

EXPRESS SHIPPING.

Flat rate of $17

Click here to track your parcel with Australia Post.

T R A C K I N G

NOTE

Orders sent to destinations outside of Australia may incur additional tax and customs charges when they arrive. Please check any import fees you may be liable for before ordering.

All postage and handling prices above are AUD unless otherwise stated.   All domestic and international orders are sent with Australia Post.

Due to Covid-19 international orders maybe slightly delayed.

All orders received on the weekend or a public holiday will be dispatched on the next business day.

All international orders are final sale.

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